Frequently asked questions
Find answers to common questions about our services, process, pricing, and how we can help bring your vision to life.
01 What services does Midapt offer?
We build AI integrations (chatbots, voice agents, process automation), web and mobile applications, custom software, SaaS platforms and MVPs. We also cover UX/UI design, software testing and dedicated development teams.
02 What industries do you work with?
We work across diverse industries including healthcare, fintech, e-commerce, education, logistics, and insurance. Our cross-industry experience allows us to bring fresh perspectives and proven solutions to every project.
03 Where is Midapt located?
Our office is at ul. Ceramiczna 1/102, 20-150 Lublin, Poland. We work with clients across Poland and Europe, remotely or on site.
04 How large is your team?
Our team has 15+ specialists: developers, UX/UI designers, QA engineers and project managers, based in Lublin, Poland. We scale the team to the needs of each project.
05 What is your typical project process?
Our process follows four phases: Discovery (research & strategy), Design (wireframes & visual design), Development (building & testing), and Launch (deployment & optimization). Each phase includes client checkpoints and feedback loops.
06 How long does a typical project take?
Timelines vary by scope. A landing page takes 2-4 weeks, a marketing website 4-8 weeks, and a complex web application 3-6 months. We provide detailed timelines during our discovery phase.
07 Do you offer ongoing support after launch?
Yes, we offer maintenance and support packages that include bug fixes, performance monitoring, security updates, and feature enhancements. We believe in long-term partnerships with our clients.
08 How do you handle project communication?
We use a combination of scheduled check-ins, project management tools, and dedicated Slack channels. You will have a dedicated project manager as your primary point of contact throughout the engagement.
09 How do you price your services?
We offer both fixed-price and time-and-materials models depending on project complexity. Fixed-price works well for clearly defined projects, while T&M is better suited for evolving requirements. We provide detailed proposals after our discovery phase.
10 Do you require a deposit to start?
Yes, we typically require a 30-50% deposit to begin work, with remaining payments tied to project milestones. This structure ensures alignment and commitment from both parties.
11 Can you work within our budget?
We are flexible and can adapt our approach to fit various budgets. During discovery, we help prioritize features and phases to deliver maximum value within your investment parameters.
12 Do you offer dedicated team engagements?
Yes, we offer dedicated development teams that integrate with your workflow. This model is ideal for long-term projects requiring consistent resources and deep product knowledge.
13 What technologies do you specialize in?
Our core stack includes Vue.js/Nuxt, React/Next.js for frontend; Node.js, Python for backend; Flutter and React Native for mobile; and AWS, Azure, GCP for cloud infrastructure. We choose the best tools for each project.
14 Do you build mobile apps?
Yes, we build both native and cross-platform mobile applications using Flutter and React Native. We also design responsive web applications that provide excellent mobile experiences.
15 How do you ensure code quality?
We follow engineering best practices including code reviews, automated testing (unit, integration, E2E), CI/CD pipelines, and comprehensive documentation. Our QA team validates every deliverable before release.
16 Can you integrate with our existing systems?
Absolutely. We have extensive experience integrating with third-party APIs, legacy systems, CRMs, ERPs, and payment gateways. Our team conducts thorough technical audits to ensure seamless integration.
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